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Frequently Asked Questions

How long is the consultation? Your strategy session typically runs 30 minutes, though we sometimes extend to 45 minutes if we’re deep into solving your challenges. We respect your time—this isn’t a drawn-out sales pitch. We’ll spend the first 15 minutes understanding your business goals, then 15-20 minutes providing actionable recommendations you can implement whether you work with us or not.

Is there really no obligation? Absolutely no obligation. No credit card required, no surprise fees, no aggressive follow-ups. About 60% of businesses choose to work with us after their consultation, but if we’re not the right fit, we’ll even recommend other resources or agencies that might better serve your needs. Our reputation matters more than making a quick sale.

What should I prepare beforehand? Come as you are—we’ll guide the conversation. However, if you want to maximize our time together, having these ready helps: your website URL, access to your website analytics (if available), your biggest marketing frustration, and a rough idea of your marketing budget. We’ll send you a brief prep email with optional questions after you schedule.

Will I receive a recording of our call? Yes, if you’d like one. We can record our video consultation and send you the file within 24 hours. Many clients find it helpful to review our recommendations or share them with business partners. Just let us know at the beginning of our call if you’d like it recorded.

What makes Minnetonka Digital different? We’re not another agency that disappears after building your website or running ads for a month. We hope to become a long-term growth partner. Our managed marketing services mean you get an entire marketing department for less than hiring one employee. Plus, we actually answer our phones, explain things without jargon, and have been helping businesses in the Twin Cities grow since before “digital marketing” was trendy. We measure our success by your success—it’s that simple.

What if I’m not ready for a full marketing package? Perfect—that’s exactly why we offer this consultation. We’ll help you identify which single service would make the biggest impact right now. Many clients start with just SEO or website improvements, then expand as they see results. We’ll create a growth roadmap that matches your budget and timeline, even if that means starting with just $200/month.

Can you work with my existing website? In most cases, yes. We’ll evaluate your current site during our consultation and be honest about whether it needs minor improvements, major updates, or a complete rebuild. Sometimes a few strategic changes can dramatically improve performance. Other times, starting fresh costs less than fixing fundamental problems. We’ll give you our honest assessment and explain exactly why we recommend each approach.

How quickly can I expect results? Honest answer: it depends on the service. PPC ads can drive traffic within days. Website redesigns typically take 4-6 weeks to launch. SEO is a longer game—usually 3-6 months to see significant ranking improvements. During your consultation, we’ll set realistic expectations and might suggest quick wins you can implement while building toward bigger goals. We believe in transparency over promises we can’t keep.

Do you work with businesses outside the Twin Cities? Yes! We successfully manage digital marketing for businesses nationwide. Video calls work great for strategy sessions, and digital marketing is, well, digital. That said, if you’re local, we’re always happy to meet for coffee!

What happens after the consultation? Within 48 hours, you’ll receive a custom proposal outlining our recommendations, timeline, and investment details. This includes a strategic roadmap whether you work with us or not. We’ll follow up once to answer questions, then the ball’s in your court. No pushy sales tactics—when you’re ready to grow, we’re ready to help.